Customer goodwill is as good as gold.
Here are a few nuggets from ours.
"As a longtime member of the "Big I", I always knew of InsurBanc and their commitment to the independent insurance agent. Recently we wanted to update the agency with a new computer network and desktops, so I turned to InsurBanc for leasing options.
From start to finish I experienced firsthand how seamless it was to conduct business with them. We have a 35 person agency so to update everyone's computers was a decent size upgrade. InsurBanc made the process very easy and offered attractive terms and competitive rates which helped to manage the agency's cash flow".
Jay Byrnes, Byrnes Agency
"It's very comforting for an independent agent to be able to talk with a banker about the specialized banking needs of the insurance business. Few bankers can understand, even conceptually, the terminology and business practices of independent agencies. By working with InsurBanc, the agent does not have to explain the insurance business."
"It was critical for us to get to know the people at InsurBanc and understand what InsurBanc's philosophy was with personal service. What convinced us to move our banking relationship to InsurBanc was the bank's commitment from the top down to assist us."
Bruce Cochrane – Renaissance Alliance Insurance Services
"I recognized that local banks were not a real avenue for financing because they typically practice tangible-collateral based lending. After presenting our perpetuation deal to various banks, we quickly learned it would be a process that required special knowledge of the agency business. InsurBanc recognized the viable opportunity in the transaction and their experienced consultative approach helped the agency draft an optimal deal.
James Grace, Underwood-Anderson Associates
Few banks or potential investors understood the agency's operations, and fewer understood my dream of franchising an insurance retail storefront. Based on my success in the independent agency business, InsurBanc stepped in to provide a line of credit to give Fiesta the working capital to build out the franchise concept and start up its first franchised locations.
Without InsurBanc, we would have been forced to look at private investment or grow at a slower rate. I decided on InsurBanc because they understand the insurance industry. It is beneficial having a bank that actually understands the uniqueness of the insurance business."
John Rost, President, Fiesta Insurance Franchise Corp.
"The benefits of working with InsurBanc are numerous. They are so helpful and friendly. They understand the insurance business and that helps to get the funding together. They helped me through every step of the loan process from application to closing. They are still there for any questions that arise. I am using InsurBanc for my deposit accounts, and it couldn't be any easier. They are still just a phone call or e-mail away if I have any banking questions."
Stacy Reid, Hartgraves Insurance Company
"InsurBanc understands the insurance business. Their clients—independent agents—are my clients. I look at it as a long-term partnership. Having that relationship with InsurBanc for the long term and having them understand my business and the challenges I go through is beneficial.
We've been using online banking since day one with InsurBanc. Tight timeframes for accepting premiums and binding policies make remote deposit a competitive advantage.
It's been a good switch to work with InsurBanc. We're all talking the same language. It's been beneficial to have our own banker."
Jefferey S. Lejfer, CPCU, President and Founder, New Day Underwriting Managers LLC
"We began banking with InsurBanc in July '08. Before joining InsurBanc, making deposits was time consuming and inconvenient. Remote deposit makes it possible to deposit at any time, day or night! With remote deposit there are fewer worries, it reduces costs and streamlines cash management."
Jonathan Katz, Oros Risk Solutions LLC
"In the words of my VP and controller: The greatest thing about banking with InsurBanc is that I never have to leave the office again to make a deposit. I have the Panini check deposit scanner on my desk and I log onto InsurBanc's website, do a remote deposit, the checks run through the scanner like a regular bank and that's it. We've been using this since June 2007 without an issue or problem. I love it."
Cappy Stults, Allen & Stults Co.
"They had an expertise that we highly desire because they really understand insurance agencies. The financing of an insurance agency is something that is difficult for a bank to get their arms around, because there is not a lot of traditional collateral there. The greatest thing about InsurBanc is that they were willing to work with us under our terms and they had a real understanding of something that can be difficult to grasp."
Hector Baeza, Leavell Insurance Company
"The automation features and service greatly exceed that of our prior bank which we used for over 50 years."
Lanny Hair, Executive Vice President,
Independent Insurance Agents & Brokers of Arizona
"For years we were with a large national bank that provided little to no customer service while charging fees for every account transaction. The switch to InsurBanc was not only smooth, but we reduced our bank fees by over 50 percent."
IBA West, Inc., Pleasanton, California
"I encourage agents to call InsurBanc to see what a difference it makes to deal with a bank that knows insurance agencies."
John Solovei,
Mather & Pitts Insurance, Deep River, Connecticut
"We do business with InsurBanc for the same reasons our clients do business with us…pleasant professional people, efficient response, good range of products."
Peter Bakker,
Peter M. Bakker Agency, Inc., Avon, Connecticut
